COVID-19 Services Update

The Care Center staff continues to follow social distancing protocols in light of the COVID-19 situation, and walk-in services are restricted at this time. However, we are always available. You can make an appointment to see an advocate at our offices in Douglas, Franklin, or Jefferson County by calling our hotline: 785-843-8985.

If you need help navigating services, systems, or just need to talk, you can reach out to our 24/7 support line at any time. You can also reach us at

Here are answers to frequently asked questions about services and social distancing:

Can I still report a sexual assault or go to the hospital for a Sexual Assault Nurse Examination?

Yes. However, protocol continues to change and we encourage you to contact us if you are considering making a report or going to the hospital.

As of 7/17/20, Lawrence Memorial Hospital is prepared to see patients age 14+ for a SANE exam.

For cases involving children under 14, we encourage you to call The Care Center or law enforcement for more information. Law enforcement can be contacted through the follow non-emergency numbers:

  • 785-832-7509 in Douglas County
  • 785-863-2765 in Jefferson County
  • 785-242-2561 in Franklin County

How do I file a Protection Order to get information about my court date?

Courts in The Care Center’s service-area are operating under different restrictions. You can contact local law enforcement regarding a protection order petition packet. An advocate can provide you with additional information about this process and discuss temporary orders that may be granted same-day.

For information regarding your court date, you can contact your attorney or the court presiding over your case. Advocates can provide you with information.

Can I still go to therapy or support groups?

Therapy services are still available in person or by telehealth. There may be a waitlist for new clients, but we encourage you to contact us for more information. Online support groups are hosted every Thursday at 4 p.m.


And remember, we’re always available for 24/7 support on our hotline: 785-843-8985.